Dave Smith Decoy customer service

[muddy]

I bought a DSD jake decoy and in the last couple weeks of season the head started falling off. DSD said to send it in and they'd either fix it new or send a new one. When I opened the box yesterday I about crapped because they sent me a new decoy... and then I looked closer and upon inspection they had fixed the original decoy and repainted it to the point I could barely tell it was the old decoy. If the sun comes out I'll take a pic and post it because it's so well done I'm almost afraid to even take it into the field.

 

[Liv4Rut]

People complain about the price but I do believe they will be a decoy to last a lifetime. I don't think anyone else would do that.

 

[170]

That's awesome to hear! A company that will stand behind their product is always worth a little extra. Especially when they go above and beyond what needs to be done to just 'fix' the problem. Knock on wood our DSD is still flawless but its reassuring to know if something happens it'll be covered