Gerber's Customer Service

[FinBonZ]

I had bought a used leatherman at an auction a couple years ago. This spring I was using the screwdriver to dig out around a shed that was frozen into the ground (I know what you're thinking). Anyway, it snaps in two so I send the multi-tool and the broken piece asking for a replacement. Got it back today free of charge. They had replaced the screwdriver, cleaned and oiled it, and even sent it back to me in a brand new sheath!

 

[Limb Chicken]

I have had nothing but good luck with them and their customer service.

 

[Shovelbuck]

I'm confused

Is it a Leatherman or a Gerber? I really like my Gerber products.

 

[gundog870]

wow gerber is nice, fixing your leatherman and all

 

[FinBonZ]

It is a Gerber multi-tool. I just think of a "Leatherman" when I think of a multi-tool. You know, like when you want a tissue but you say "Kleenex".

 

[gundog870]

[ QUOTE ]
It is a Gerber multi-tool. I just think of a "Leatherman" when I think of a multi-tool. You know, like when you want a tissue but you say "Kleenex".

[/ QUOTE ]

hahaha. yea just pokin fun