Husker
PMA Member
I bought an Ameristep Brickhouse blind this spring and I really like the way it looks and assembles. However it has been trouble since day one. When I assembled it the 1st time out of the box one of the fiberglass poles shattered, well I called them up and 3 days later had 2 new poles. That got them 1 free brownie point. Then the blind got used for approx. 1 week with a reasonable number of setups and takedowns. Well last night I put it up to show a buddy and noticed that the seam above the door was ripped out about 4 inches in 2 places, also when I went to expand one of the sides I noticed that the wheel in the center of the side where the fiberglass rods join had pulled out of the side. Needless to say I was less than impressed and they lost a couple of points. Well I called them this morning and there should be a new blind on my doorstep in a couple of days. Earned a couple of points back..... seems like the blind could have been made with a little stronger material and the fiberglass rods could have been a half-inch or so shorter to reduce stress on the seams. I will say that their customer service is 1st Class even if their blinds need some refining...