I had a great experience with the archery techs at Scheels in West Des Moines a couple years ago. I took my Mathews in which I had recently purchased at Fin and Feather in Iowa City, and the scheels tech noticed they sold me the bow missing a screw in the lower cam. This caused the cam to crack and and fray the string after a couple shots. Not only did they replace the string on the spot, but they pulled a cam off another bow to replace it since I was qualifying at Camp Dodge that evening to hunt on post. Mind you I only purchased my bow at Fin and Feather for the layaway program, but going forward all my new bows will be purchased at Scheels.