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Vipertec problems ...... already

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If you read my post about being a proud owner of a new Hoyt Vipertec, I've gone from being proud to downright mad. I shot the bow a grand total of three shots out of the box this morning (after purchasing new), and awhile ago I felt something loose on my bow. I looked down and the entire stabilizer bushing was loose. And guess what? The male and female threads didn't even match up!! I could take the male end (the threaded, machined portion in the bushing) and just slide it into the threaded female end that was milled into the riser. Around the threads were clogged with glue!!

This should NOT have happened, and I'm pretty darned upset about it. There's no way this was just an accident - whoever assembled the bow had to know that the threads didn't match up, so he or she just put glue on it and slid it into the riser. I paid this much for a brand new bow and this sort of thing happens. I called the dealer a few minutes ago, and he said Hoyt's most likely going to have to "eat it" and send a new bow at no extra charge to me. I'm happy the dealer is being fair - but I didn't expect this level of complacency out of a bow company like Hoyt.
 
OUCH OUCH OUCH, sorry to hear that Kansan. I agree, you should not have to deal with something like that for a brand new top of the line bow. Or top of the line anything as far as that goes. Good luck getting it straightened out.
 
Sorry to hear that Kansan. I absolutley hate it when big and supposed reputable companies forget that "quality control" is part of their future business. I hope they redeem themselves and give you what you paid for. It wouldn't hurt them to throw in some freebies too. It would certainly be in their best interest and good business if they did.

Good Luck!
 
damn, sorry to hear that jody. that's the first time i've ever heard of that on a hoyt to be honest with ya. not really an explanation at all other than all bow companies have something bad happen a very small percentage of the time.

i really hope that things work out for you, i'm sure you know that.
 
Hey Chris - I just thought I'd try something different.

Muddy, I know you're pulling for me. I appreciate that. I thought about just epoxying the bushing in, but Alicia told me to have them ship a new one since they're offering, after spending that much moolah.

I looked at the riser (female)end again - it looks like all the threads are stripped, which is weird because the threads on the bushing are fine. But I can take the bushing and just push it right in flush with the riser. There are a bunch of millings inside the female end where the bushing should screw into. The bow was brand new out of the box, I put my stabilizer in just snug, shot it three times, and it just fell out that way.
 
sounds like a fluke thing to me KANSAN. i think that just about anyone would admit to that. good luck, if it do'nt work out for ya let me know, i'll take that bow off yer hands!!
 
If you just woulda stuck with the LX you would be fine
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Really though that does suck, at least they are going to take care of the problem.
 
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