BJohnson
Well-Known Member
A shout out to Covert - I just got off the phone with Covert concerning a cam I checked last night here in IA. Black 60 model. Opened the case to swap cards and water GUSHED out of the interior (including the SD card slot). Our area, like many, had two monster rains within the past 10 days. Obviously, I don't expect this cam to work.
Called Covert this AM and was pleasantly surprised to hear that they would ship out a replacement upon return of my cam. Serial on the cam is within the warranty period - that was the only thing they really asked me about even though I purchased this from a dealer who had used it for one 3 month season. The back half of the case has developed a warp around the top clasp which probably has comprised the seal and caused the water leakage.
Hopefully the replacement cam is as solid as the customer service from this company.
Called Covert this AM and was pleasantly surprised to hear that they would ship out a replacement upon return of my cam. Serial on the cam is within the warranty period - that was the only thing they really asked me about even though I purchased this from a dealer who had used it for one 3 month season. The back half of the case has developed a warp around the top clasp which probably has comprised the seal and caused the water leakage.
Hopefully the replacement cam is as solid as the customer service from this company.
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