Still lost

[Fishbonker]

I got a replacement unit on Monday. Here is a copy and paste of the email I sent them this afternoon:

Hello Damon,

I received a rebuilt Garmin on Monday. Reading through the enclosed service report it appears, if I read it right, that you couldn't find anything wrong with the unit I sent in for repairs. The service report states "Unit meets operational performance specifications". The service report goes on to suggest I had improperly sized (length) batteries and as a result, the impropperly sized batteries resulted in the failure of my Legend C to power up. If this is indeed the case why wouldn't the unit power up with the lighter adapter or the USB cable?

Included in the package was a replacement lighter adapter. The replacement lighter adapter packaging indicates the adapter is for the eTrex Legend Cx, eTrex Vista Cx, eTrex Venture Cx, Forerunner 301 and the Edge 205/305. Will the adapter work properly with my eTrex Legend C? If I use it and notice the unit becoming hot again should I discontinue using the adapter and contact you for another replacement? Will my USB cable work properly? I do not want to use my unit until I know I'm not harming it with either the lighter adapter or the USB cable.

Thanks for your quick replies in the recent days and I look forward to another quick reply.

TT

In the service report it indicated I should discard the old adapter. I think they had a probelm with their lighter adapters and aren't fessin up. I'm not using it till I hear back.

The time line: Sent in on the 6th of Feb., Garmin received it on the 12th of Feb., I received a rebuilt unit on the 19th of Feb. complete with a service report that I don't necessarily belive and a new lighter adapter. Very quick responses to emails wondering about the staus of the unit.

I'll keep you posted.

The 'Bonker

 

[fatboy]

I know they were at the PF show last month,are the going to be at the classic?Might be nice to talk to somebody face to face.

 

[JNRBRONC]

[ QUOTE ]
I know they were at the PF show last month,are the going to be at the classic?

[/ QUOTE ]

He won't be there unless his Garmin is functional!

 

[fatboy]

LOL

 

[Fishbonker]

I got this reply today. Still sounds kinda fishy:

Hello Tome

Thank you for contacting Garmin International!

That piece of paper is referring to the unit you received. In order to
provide a quick turn around, we usually ship out a rebuilt unit the same
day we receive your old unit. Your old unit is then sent to our
facility in Taiwan for rework. The lighter they sent you will work with
any color screen unit, but if you notice something odd about it or about
the way it operates, please unplug it and let us know. Your USB cable
will also work properly with this unit.

If you have any additional comments or questions, please do not hesitate
to contact us via email or at the number listed below.

Best Regards,

Damon A.
Outdoor/Fitness Support - 2nd Shift

I guess I'd have to rate their customer service as about a "4" on a 1-5 scale with 5 being excellent. It would be a "5" if I didn't think they were shinnin me on about the power deal.

It still would be better if the thing didn't die on me. Or better yet, if I had the "woodsmen skills" not to need it. Getting lost sucks.

The 'Bonker

 

[ajadams]

[ QUOTE ]


It still would be better if the thing didn't die on me. Or better yet, if I had the "woodsmen skills" not to need it. Getting lost sucks.

The 'Bonker

[/ QUOTE ] I thought you only had 11 acres? Just hit the panic button on your key chain and follow the sound.

 

[Fishbonker]

[ QUOTE ]
[ QUOTE ]


It still would be better if the thing didn't die on me. Or better yet, if I had the "woodsmen skills" not to need it. Getting lost sucks.

The 'Bonker

[/ QUOTE ] I thought you only had 11 acres? Just hit the panic button on your key chain and follow the sound.

[/ QUOTE ]

That was a good one.

The 'Bonker

 

[dbltree]

[ QUOTE ]
[ QUOTE ]


It still would be better if the thing didn't die on me. Or better yet, if I had the "woodsmen skills" not to need it. Getting lost sucks.

The 'Bonker

[/ QUOTE ] I thought you only had 11 acres? Just hit the panic button on your key chain and follow the sound.

[/ QUOTE ]

I'm thinking Bonker may need it to get from here...

to here

without ending up falling down here..

this weekend

 

[Fishbonker]

I'm going to a wedding? Huh, coulda fooled me.

The 'Bonker